Password Reset

If a user forgets their password the following process can be followed to set a new one.

1. On the Login Screen click the “Forgot Password” link

2. On the following page insert your email and click “Send”

This will send an email containing a 1-time-use link for resetting your password

3. Open the email and click the “Reset Password” button

4. Fill out the form and click “Save” to set a new password

5. On the login screen use your email and new password to log in

Password Requirements:

Password must be 8-32 characters

Contain at least:

• 1 number

• 1 lower case character

• 1 upper case character

• 1 special character